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You cannot edit or delete an e-mail of type Work E-Mail – PER-1531584

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Story Highlights

  • Steps to produce the issue
  • Why can’t you edit the email address?
  • Fix : What is the step to fix the issue?
  • Verify it's working

You cannot edit or delete an e-mail of type Work E-Mail. Contact your administrator. (PER-1531584)

You cannot edit or delete an e-mail of type Work E-Mail. Contact your administrator. (PER-1531584)

If you encountered this error while trying to edit or delete a workers work email, don’t worry you have reached to the right place to get resolution.  In this article we will share the quickest way to resolve the issue.

Steps to produce the issue (PER-1531584)

Navigator : My Workforce » Person Management » Search for person » Manage Person

When you are on manage person window and try to edit or delete the existing work E-mail address you encounter error “You cannot edit or delete an e-mail of type Work E-Mail. Contact your administrator. (PER-1531584)” as shown in the image.

You cannot edit or delete an e-mail of type Work E-Mail. Contact your administrator. (PER-1531584)

Why can’t you edit the email address?

In simple word what fusion says is when you create an employee its email address is also linked with the user account (login access) so you first need to delete/edit it from there as that one acts as a primary record. Now we will see how we can do this.

Fix : What is the step to fix the issue?

Navigation : Navigator » Tool » Security Console » Click on user icon and search the user record

Note : You need to have “IT Security Manager” role to access “Security Console” page

When you are on User Account page click on “Edit” button, available at upper right corner.

After that update the email of keep it blank if you want to delete the email address, as shown in the image below.

Once you are done, click on Save and close.

Update email

 

Verify the Work Email change

Navigator : My Workforce » Person Management » Search for person » Manage Person

Now login as HR specialist and navigate again to manage person window. You will see the updated email address.

verify email address

Hope this article rescued you from some sort of trouble. If you have any more question, please feel free to post them in our Oracle Fusion Question and Answer Forum.

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